Once your order has been placed, you will receive an order confirmation email. if you have not received this email, please contact us on:

info@chancefashion.co.uk

We are not responsible for any delays caused by destination customs clearance processes. 

Any orders which are undeliverable will be returned to us by the courier. 

Any costs involved in the return of any undeliverable orders may be charged to the customer and will be deducted from any refund due. 

All orders will require a signature upon delivery.